Delegate Bookings

25, 26 and 27 April 2012

This page gives details of how to book places for delegates at the Event. It also explains what the options are, and the terms and conditions applicable to your booking.

** Book at the CIH ** - this link takes you to the CIH website on-line booking system. Or, book by telephone at 024 7685 1722.

Please note that we are happy to accept personal bookings in addition to those from employers.

Fees for the coming Event are shown below:

Option	Members *	Non-members
A: Weds/Fri (two night's accommodation) 25 - 27 April	£425	£540
B: Day delegate Thursday, Conference Dinner, and Friday	£315	£435
C: Day delegate Thursday only	£120	£180
D: Day delegate Friday only	£120	£180
E: Conference Dinner only: Thursday 26 April	£75	£75

Partner rates on request.

Please note:
* The reduced rate for members is available only until 1 November by which date name and membership number of delegate must be received. All bookings made on or after that day will be at the non-member rate.
* We will only accept a maximum of 20 bookings per organisation before the end of August.

The rates shown are exclusive of VAT

What the fee includes:

• Fees for Delegates booked on Option A include single accommodation, refreshments, lunch on the days booked including dinner on Wednesday evening, the Conference Dinner on Thursday evening and all Social Events, attendance at all Conference Sessions. Partner rates on request.
• Fees for Delegates booked on Option B do not include accommodation, but do include refreshments, lunch on the days booked including the Conference Dinner on Thursday evening, attendance at all Conference Sessions.
• Fees for Delegates booked on Options C and D include refreshments, lunch on the days booked and attendance at all Conference Sessions.
• Fees for Delegates booked on Options E include the Conference Dinner and the evening's entertainment.
• Please do not send any payment with this booking as you will be invoiced before the event, once we have administered your booking
• There is no parking on site. Delegates are asked to make their own arrangements for travel, sharing vehicles where possible, and parking sensibly in neighbouring streets in areas where parking is allowed without restriction.
• The Event may be recorded (images and/or sound) and the booking of any individuals to attend this Event is on the understanding that consent is given to the use of any recorded images and sound for whatever purpose is deemed appropriate by the Chartered Institute of Housing, including publicising the Event in the future, and those attending will have no interest in the copyright, nor any moral rights, in the recording.

Accommodation:

• The Conference Hotel accommodation will be allocated in relation to date order of booking.
• Alternative Hotels will be Gleneagles Hotel, Corbyn Head, Toorak, Osborne, Grand Hotel and Premier Inn. Transport to and from the Conference Hotel will be provided.
• Accommodation booked for each person is for two nights. A special rate has been negotiated which means it is not possible to have one person stay for one night, and then a change in personnel with a second person in the same room for the second night.
• Day delegates requiring accommodation may wish to book their own accommodation at the Imperial Hotel (01803 294301)or you may wish to visit the Torquay website www.torquay.com. Please note that transport to and from the Conference Hotel will not be provided for delegates booking their own accommodation

Special Requirements:

• The Conference Hotel is partially accessible for wheelchairs. Please note that some of the rooms in use are a distance from the main conference hall and people with limited mobility may have some difficulty. Please state all special/dietary requirements on the booking form

Cancellations:

• All cancellations must be made in writing. Cancellation for delegates: prior to 1st January - no charge, on or after 1st January - no refund. Others may attend in place of those originally booked - please telephone 02476 851772 as soon as possible; an administration charge of £30 will be made for changes made on or after 1st January. Closing date for changes and confirmation of delegates "to be confirmed" - seven weeks before the Event.
• Where changes are made on or after 1st January, the organisers are not able to change a category of booking. For example, if a delegate has booked option A, but cannot attend, the replacement also has to take option A.
• CIH may have to cancel an event. In this case, we will return any payments received in advance. We will not refund any other costs you may incur as a result of this cancellation.
• CIH will not be liable for reimbursing delegate fees if delegates are not able to attend an event due to circumstances out of the CIH's reasonable control including, but not limited to, weather conditions, fire, flood, transport strikes, closures or delays or any other Force Majeure or Act of God.

Badges:

• Badges are the "tickets" to this event, and as such are a valuable document.
• After badges are issued, they are not transferable.
• Prior to printing of badges (seven weeks before the Event) booking coordinators may replace delegates in place of those originally booked - please telephone 02476 851772 as soon as possible.
• Entrance to the Conference and Exhibition hall, sessions and meals will be by badge or ticket only.

Copyright

• The copyright of all training material rests with the CIH or the trainer.

Limitation of Liability

• The Chartered Institute of Housing (CIH) accepts responsibility for accident, injury or loss suffered whilst attending this event if it is directly due to negligence on our part.
• Delegates are responsible for taking care of their own property.
• CIH accepts no responsibility for any loss incurred whilst using material or information gained at this event.

Joining instructions

Instructions will be despatched by email. If you have not received this information by 6 weeks before the Event, please contact us on 02476 851772.

Book at the CIH - this link takes you to the CIH website on-line booking system. Or, book by telephone at 024 7685 1722.